Important: Please Read
December 14-17: Urgent care services only, for established patients of record (those who currently have a student dentist assigned and are regularly seen for care)
December 20-22: Urgent care services only, for patients of record and new patients
December 23-January 3: The school is closed, on call services available (1.888.372.0892)
January 3-7: Urgent care services only, for patients of record and new patients
January 10: Normal operations resume
ER protocol beginning Monday, June 21
- Emergency services are first-come, first-served based on availability. Please note that the wait time to be seen in emergency can be prolonged due to the nature of emergencies presenting. The Emergency Clinic is located on the 2nd floor in clinic 2D. Emergency hours are from 9:00 am to 5:00 pm, with no patients seen between 1:00 pm and 2:00 pm. Patients who wish to be seen in the Emergency Clinic can arrive at 8:00 am or 1:00 pm for registration. Please note that in order to provide adequate time for appropriate care, patient intake will close at 3:00 pm. There is no guarantee that you will be seen in Emergency if you show up, as we only have a limited number of slots available each session.
- If you are already a patient of the school, in active treatment, with an assigned student dentist, please contact your student dentist to arrange an emergency visit.
- Patients who have already been screened but not accepted as patients of the school because their required treatment was too complex and beyond the scope of dental students' ability, are not eligible for dental school emergency services.
- We cannot guarantee same-day availability but will make every effort to accommodate your needs. Please note that some root canals may be too complex for our dental students and you may be referred to an outside provider.
- Please see Fees and Payment Plans below.
When you have an unexpected dental problem, we are ready to provide emergency care. We focus on relieving pain, swelling or bleeding. Care is provided by dental students who are supervised by faculty members. Our daytime emergency services are available to patients over 14 years of age.
Our daytime emergency services are available to patients over 14 years of age. Please bring a current valid photo identification card and Denti-Cal card if you are covered by Denti-Cal. You will be asked to complete a demographic questionnaire, answer all questions on the health history form and fill out other forms. If applicable, please bring a copy of your medication list which includes dosages and frequency. If you have diabetes, please consume a meal on the day of your appointment and take your medication as directed.
COVID Risk Mitigation
As part of our COVID-19 risk mitigation for clinic operations, all vaccinated patients will be asked to produce proof of vaccination prior to any aerosol generating procedure.
If a patient cannot provide proof or has not been vaccinated they will be required to produce the results of a negative PCR test 0-7 days prior to their first visit or take a same day BinaxNOW rapid test before any aerosol generating procedure can start.
Proof of Vaccination
As per the San Francisco Department of Public Health guidance on acceptable proof of full vaccination, the following will fulfill that requirement:
- The CDC vaccination card, which includes name of person vaccinated, type of vaccine provided, and date last dose administered
- A photo of a vaccination card as a separate document
- A photo of the a vaccination card stored on a phone or electronic device
- Documentation of vaccination from a healthcare provider
- Written self-attestation of vaccination signed (including an electronic signature) under penalty of perjury and containing the name of the person vaccinated, type of vaccine taken, and date of last dose administered.
- A personal digital COVID-19 vaccine record issued by the State of California and available by going to myvaccinerecord.cdph.ca.gov or similar documentation issued by another State, local, or foreign governmental jurisdiction.
We offer a broad range of emergency services. Limited in scope to the emergency condition and temporary in nature, emergency treatment includes placement of temporary fillings in a sensitive tooth and beginning root canal therapy in most cases. Patients requiring extractions or other emergency surgical procedures are referred to our Oral and Maxillofacial Surgery Clinic and will be appointed as soon as their schedule allows.
Our emergency dental fees will vary depending on the procedure. Patients must pay at the time of service. We accept cash, check, credit card or Denti-Cal. Please bring a current valid photo identification card.
Emergency Care University of the Pacific, Arthur A. Dugoni School of Dentistry
155 Fifth St. (Patient Entrance is at the corner of Fifth Street and Minna Street)
San Francisco, CA 94103
Monday through Friday, registration for emergency services begins at 8 a.m., and the afternoon session begins at 1 p.m.
Emergency services are available year-round except during holidays and school breaks. Hours and days are subject to change based on availability.