Contact the Pacific Center for Special Care

Pacific Center for Special Care
University of the Pacific
Arthur A. Dugoni School of Dentistry
155 Fifth Street
San Francisco, CA 94103

Dr. Paul Glassman

Paul Glassman, DDS, MA, MBA is director for the Pacific Center for Special Care, serves as the dental school's director of community oral health and is a professor in the Department of Dental Practice.  He is a nationally recognized expert in oral health care for people with developmental disabilities and complex medical conditions and other vulnerable populations. Dr. Glassman is a former president of the Special Care Dentistry Association, an international organization dedicated to improving the oral health of people with special needs. He has participated on many national commissions and contributed to formulating oral health policy including his service on the Institute of Medicine's committee on Oral Health Access to Care.

Maureen Harrington, Director of Grant Operations and Community Education
Maureen Harrington, MPH has almost 20 years of experience as a director of programs and projects in multiple healthcare settings at national, state and local levels. Her expertise includes policy issues related to community engagement, patient-centered care models, access to care issues, cancer control activities, children's health issues, and community organizing. For the past seven years, her focus has been on the hands-on design, implementation and evaluation of the Virtual Dental Home which is a community-based system of care utilizing teledentistry technology to bring care to people with disabilities, frail older adults, rural communities and those without financial resources to access dental care in traditional models. Creative dental workforce solutions and system changes related to underserved communities are areas of expertise as well.

Michael Au, Program Manager


Michael Au has previous experience in information technology and project management in the tech industry. He previously worked with a local San Francisco start-up doing data analysis and an enterprise resource planning company, overseeing the human resources function of the software with feature designs and implementation. He joined University of the Pacific and the Pacific Center for Special Care in 2016, seeking to apply his expertise in technology and project management to support the team and telehealth initiatives.

Chaula Patel, Program Manager


A foreign-trained dentist with five years of direct patient care experience and has a master's degree in healthcare management, Chaula has extensive experience in project and grant management, strategic planning and implementation, clinical workflows, and community health education.